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Contact

Questions About Treatment?

Questions about treatment, eligibility, prescriptions, delivery or an existing order? We’re here to help.

Location

The Engine Room
Battersea Power Station
18 Circus Road South
Suite 350
London SW11 8BZ

Returns

Due to safety reasons, prescription medicines cannot be returned once dispensed. If you have unwanted medication, please take it to your local pharmacy for safe disposal.

Complaints

We aim to respond to all written complaints within 5 business days. Please use the contact form above and a member of our team will assist you promptly.

Privacy

Medical records and order history remain confidential and are only accessible by authorised pharmacy staff and prescribers. We never disclose information except where legally required.